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Facebook Messenger Integration Guide

Follow these simple steps to connect your Facebook Messenger with SocialAI and start automating your customer interactions.

1

Access Facebook Developer Portal

Log in to the Facebook Developer Portal and create a new app or select an existing app to integrate with SocialAI.

Step 1: Access Facebook Developer Portal
2

Configure Messenger Settings

Navigate to the Messenger settings in your Facebook app dashboard and set up the basic configuration for your integration.

Step 2: Configure Messenger Settings
3

Set Up Webhook

Configure the webhook URL provided by SocialAI to receive messages and events from your Facebook page.

Step 3: Set Up Webhook
4

Subscribe to Events

Select the events you want to subscribe to, such as messages, message deliveries, and message reads.

Step 4: Subscribe to Events
5

Generate and Add Access Token

Generate a page access token and add it to your SocialAI dashboard to complete the integration.

Step 5: Generate and Add Access Token
6

Configure AI Responses

Set up your AI response templates and conversation flows in the SocialAI dashboard to handle different types of customer inquiries.

Step 6: Configure AI Responses
7

Test and Launch

Test your integration with sample conversations and make any necessary adjustments before launching your AI-powered Messenger bot to the public.

Step 7: Test and Launch

Ready to Transform Your Customer Interactions?

Connect your Facebook Messenger today and experience the power of AI-driven customer support and engagement.

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Benefits of Messenger Integration

24/7 Customer Support

Provide instant responses to customer inquiries at any time of day with AI-powered chat automation.

Personalized Interactions

Deliver tailored responses based on customer history, preferences, and behavior patterns.

Conversation Analytics

Gain valuable insights from customer conversations to improve your products and services.